Terms and Conditions

Version 2026-07-10

These terms apply when you use the portal for signup, renewal, payment, replacement cards, or account-related actions. By continuing, you confirm agreement with the terms below.

Membership Portal

  • You confirm all submitted information is accurate and complete.
  • You must be authorized to submit information for yourself or the included family member.
  • New-member registration must be completed for the listed applicant and not as a gift for another person.
  • The listed member must be at least 18 years old.
  • Each member record must include and maintain a valid mailing address.

Membership Term and Eligibility

  • Membership terms are calendar-year based (January 1 through December 31).
  • Memberships are term-based and not usage-based.
  • Memberships are not prorated except for specifically published year-and-a-half new-member options.
  • If posted information conflicts with checkout details, the active signup or renewal checkout details control.

Rules, Waivers, and Orientation

  • Members and applicants must follow facility rules, range rules, posted safety instructions, and waiver requirements.
  • Payment or membership purchase alone does not guarantee immediate facility access.
  • Access may require completion of verification, orientation, card issuance, and other activation steps.
  • New and renewing members may need to complete orientation before gate access is activated or reactivated.

Email Verification and Signup Completion

  • New-member signup requires email verification before payment can be completed.
  • Verification links are time-limited and may expire.
  • If a verification link is invalid or expired, a new signup may be required.
  • For family memberships, both adults must verify email before payment can proceed.

Email Delivery and Member Responsibility

  • The membership process relies on email delivery for verification, confirmations, orientation links, and access updates.
  • You are responsible for providing and maintaining a valid email address.
  • You are responsible for checking spam or junk folders when expected messages are not received.
  • You are responsible for maintaining a valid mailing address for notices, records, and physical access-card delivery.

Duplicate and Existing-Member Checks

  • Signup requests are screened against existing and pending records to prevent duplicates.
  • Duplicate or conflicting signups may be blocked.
  • Prior members may be required to use the renewal process instead of new-member signup.
  • If an active pending signup exists, additional signup attempts may be restricted until completion or expiration.

Payments

  • Payment amounts are based on the current fee schedule shown in the portal.
  • Payments may be processed by a third-party payment provider.
  • Membership, renewal, replacement-card, and related payments may be reviewed for eligibility before finalization.
  • All membership purchases are final, non-refundable, and non-transferable.
  • Membership year, membership type, and payment amount are validated server-side at checkout.
  • Checkout submissions with stale or mismatched data may be rejected.

Account and Access

  • Account credentials, access cards, temporary access codes, and sessions are for authorized use only.
  • Do not share credentials or allow unauthorized use of any card or code.
  • Gate access cards and access codes are non-transferable and may only be used by the named member.
  • Facility access is limited to published operating hours.
  • Ankeny Ikes may disable access or require additional verification to protect members, guests, the facility, or the portal.
  • Safety or policy violations may result in suspension or revocation of access.

Acknowledgement Record

  • Checking the acknowledgement box records your acceptance of this terms version.
  • The portal records the date and time, transaction context, and basic request metadata.
  • Metadata may include items such as IP address and browser user agent.